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Jaunty Springs Health Centre53 Jaunty WaySheffieldSouth Yorkshire, S12 3DZTel: 01142 647220
We regret that we have to share this. Unfortunately, over the last 2 months we have noticed increasing incidences of verbal aggression and disrespect towards staff, both on the phone and at the front door. We appreciate how difficult life is at the moment and understand the frustration when the phone lines are so busy. We share this frustration. However, our staff are working exceptionally hard to provide your healthcare needs under very difficult circumstances, which are set to worsen over winter with the 2nd COVID wave. We are now enforcing a Zero Tolerance policy. We will end phone calls for verbal aggression and call the police for aggression at the front door. We endeavour to be kind and courteous to all patients, and we expect the same treatment in return. We hope you understand that we need to protect our staff through these unprecedented times. It is by working together as a practice with our patients that we will come through this testing period.
Which Service When ?
Inappropriate A+E attendances for problems that are neither emergencies nor related to acute injuries from accidents, cause delay in assessment for those who have genuine need. NHS Sheffield is keen to help you choose the right service for your needs at the time, i.e "the right place at the right time". That might be, self-care, pharmacist advice, walk-in-centre, GP (including urgent access as at Jaunty Springs Health Centre),or out of hours GP service. In order to facilitate that, there is some guidance available in our further information list. Please help by accessing the right service at the right time. This is especially important in the winter months when the health service is under additional pressure.Thank you
Information for patients on how they will continue to receive medicines and treatment, please follow the link below:
The following clinics are held in surgery:
NHS health check-ups will be offered to patients aged 40 – 74 years of age. Please ask at the reception.
It is expected that ladies who are eligible will attend the surgery for their cervical smears, and that you will present your children for vaccination at the recommended intervals.
If you require any vaccinations relating to foreign travel you need to make an appointment with the practice nurse to discuss your travel arrangements. This will include which countries and areas within countries that you are visiting to determine what vaccinations are required.
There is further information about countries and vaccinations required on the links below:
It is important to make this initial appointment as early as possible - at least 6 weeks before you travel - as a second appointment will be required with the practice nurse to actually receive the vaccinations. These vaccines have to be ordered as they are not a stock vaccine. Your second appointment needs to be at least 2 weeks before you travel to allow the vaccines to work.
Some travel vaccines are ordered on a private prescription and these incur a charge over and above the normal prescription charge. This is because not all travel vaccinations are included in the services provided by the NHS.
Travel Health Questionnaire
To help us offer the appropriate advice, please fill out the online form before coming to see the nurse.
Travelling in Europe
If you are travelling to Europe the EU has published useful information for travellers on the European website.
Some services provided are not covered under our contract with the NHS and therefore attract charges. Examples include the following:
The fees charged are based on the British Medical Association (BMA) suggested scales and our reception staff will be happy to advise you about them along with appointment availability.
You will require a referral from a GP in order to be referred to the Musculoskeletal Service (MSK Service). The service offer physiotherapy appointments, orthopaedic appointments and other specialist services.
Once the referral has been received, MSK Services will contact you via telephone to discuss with you which service is best for you and will ask where you would like to be seen and offer you an appointment.There are dozens of different sites across the city that you can choose to be treated.
We currently have physios working here, so we will be your closest option. Confirmation will be sent to you by post.
One of the commonest reasons for referral to Physiotherapy is back problems. It is very worthwhile visiting the following website for tips and video clips as well as downloadable advice sheets:
For patients who are due an annual asthma review.
Please would you answer the questions on the form below and submit it to us.
If your symptoms are deteriorating or you have any concerns, please make an appointment to the respiratory nurse or a doctor as well.
Open the Asthma Annual Review Form
The more you know about your pregnancy and your options, the more you are likely to feel in control. The information given here is based on The Pregnancy Book, which your midwife should give you at your first appointment.
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