Dear patients

We regret that we have to share this.

Unfortunately, over the last 2 months we have noticed increasing incidences of verbal aggression and disrespect towards staff, both on the phone and at the front door.

We appreciate how difficult life is at the moment and understand the frustration when the phone lines are so busy. We share this frustration.

However, our staff are working exceptionally hard to provide your healthcare needs under very difficult circumstances, which are set to worsen over winter with the 2nd COVID wave.

We are now enforcing a Zero Tolerance policy.
We will end phone calls for verbal aggression and call the police for aggression at the front door.
We endeavour to be kind and courteous to all patients, and we expect the same treatment in return.

We hope you understand that we need to protect our staff through these unprecedented times.
It is by working together as a practice with our patients that we will come through this testing period. 




Which Service When ?

 Inappropriate A+E attendances for problems that are neither emergencies nor related to acute injuries from accidents, cause delay in assessment for those who have genuine need. NHS Sheffield is keen to help you choose the right service for your needs at the time, i.e "the right place at the right time". That might be, self-care, pharmacist advice, walk-in-centre, GP (including urgent access as at Jaunty Springs Health Centre),or out of hours GP service. In order to facilitate that, there is some guidance available in our further information list. Please help by accessing the right service at the right time. This is especially important in the winter months when the health service is under additional pressure.Thank you

EU Exit Medicine Update

Information for patients on how they will continue to receive medicines and treatment, please follow the link below:


Families,Children & Young Peolpe

Families, Children & Young People

At Jaunty Springs Health Centre, we strive to ensure the surgery is a welcoming, pleasant environment for children and families. With this is mind we hope to foster a positive relationship with the surgery and the NHS. A friendly smile at check in through to the nurses, doctors and other staff who go out of their way to reach out to children and young people during consultations ensures this.

Our receptionists are DBS-cleared. We provide a range of contraceptive services for young women and engage in opportunistic sexual health promotion and screening without having to attend the Central Health Clinic in Sheffield. For an appointment to discuss long acting reversible contraception, please make an appointment to see the GP or follow the link below for more information:

We have a midwife who runs a clinic at the surgery every other Monday.

Please see below relevant links that you may find useful:


Sheffield City Council



East Multi-Agency Support Team




Sheffield City Council – Parenting Support



Sheffield City Council – Children’s Social Care Services

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