Noticeboard

 

COVID-19

Dear patients

We regret that we have to share this.

Unfortunately, over the last 2 months we have noticed increasing incidences of verbal aggression and disrespect towards staff, both on the phone and at the front door.

We appreciate how difficult life is at the moment and understand the frustration when the phone lines are so busy. We share this frustration.

However, our staff are working exceptionally hard to provide your healthcare needs under very difficult circumstances, which are set to worsen over winter with the 2nd COVID wave.

We are now enforcing a Zero Tolerance policy.
We will end phone calls for verbal aggression and call the police for aggression at the front door.
We endeavour to be kind and courteous to all patients, and we expect the same treatment in return.

We hope you understand that we need to protect our staff through these unprecedented times.
It is by working together as a practice with our patients that we will come through this testing period. 

 

 

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Which Service When ?

 Inappropriate A+E attendances for problems that are neither emergencies nor related to acute injuries from accidents, cause delay in assessment for those who have genuine need. NHS Sheffield is keen to help you choose the right service for your needs at the time, i.e "the right place at the right time". That might be, self-care, pharmacist advice, walk-in-centre, GP (including urgent access as at Jaunty Springs Health Centre),or out of hours GP service. In order to facilitate that, there is some guidance available in our further information list. Please help by accessing the right service at the right time. This is especially important in the winter months when the health service is under additional pressure.Thank you

EU Exit Medicine Update

Information for patients on how they will continue to receive medicines and treatment, please follow the link below:


https://www.nhs.uk/conditions/medicines-information/getting-your-medicines-if-theres-no-deal-eu-exit/

 

Older People

 Older People


Older People


At Jaunty Springs Health Centre, we pride ourselves on providing high quality proactive care to our older patients. You may find the following information useful.


Community Support Worker


Referrals to the community support worker are targeted at patients who need some extra support to help remain independent, who do not yet meet the threshold for a social care package. Examples of support include taking patient’s shopping, finding and attending social groups with the patient to help prevent social isolation. If you feel yourself or a family member or friend would benefit from a referral to our community support worker, please contact reception who will arrange the appropriate steps.


Patients can also call the community support worker themselves on: 0114 2057120 from 8.45am to 5.15pm Monday to Friday.


Please see below relevant contact numbers and links that may be of benefit to you:


Age Concern: 0114 250 2850


www.ageuk.org.uk/sheffield/


 


Sheffield City Council – How to get care and support


www.sheffield.gov.uk/caresupport/adult/how-get-support.html


 


Sheffield City Council – Adult Social Care


www.sheffield.gov.uk/caresupport/adult.html


01142734567 (Option 5)


 


Sheffield City Council – Blue Badges


www.sheffield.gov.uk/caresupport/adult/support-available/travel-pass/blue-badge.html


01142734567 (Option 5)


 


Sheffield City Council – Travel Permit


www.sheffield.gov.uk/caresupport/adult/support-available/travel-pass.html


01142734567 (Option 5)



 
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