Noticeboard

 

COVID-19

Dear patients

We regret that we have to share this.

Unfortunately, over the last 2 months we have noticed increasing incidences of verbal aggression and disrespect towards staff, both on the phone and at the front door.

We appreciate how difficult life is at the moment and understand the frustration when the phone lines are so busy. We share this frustration.

However, our staff are working exceptionally hard to provide your healthcare needs under very difficult circumstances, which are set to worsen over winter with the 2nd COVID wave.

We are now enforcing a Zero Tolerance policy.
We will end phone calls for verbal aggression and call the police for aggression at the front door.
We endeavour to be kind and courteous to all patients, and we expect the same treatment in return.

We hope you understand that we need to protect our staff through these unprecedented times.
It is by working together as a practice with our patients that we will come through this testing period. 

 

 

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Which Service When ?

 Inappropriate A+E attendances for problems that are neither emergencies nor related to acute injuries from accidents, cause delay in assessment for those who have genuine need. NHS Sheffield is keen to help you choose the right service for your needs at the time, i.e "the right place at the right time". That might be, self-care, pharmacist advice, walk-in-centre, GP (including urgent access as at Jaunty Springs Health Centre),or out of hours GP service. In order to facilitate that, there is some guidance available in our further information list. Please help by accessing the right service at the right time. This is especially important in the winter months when the health service is under additional pressure.Thank you

EU Exit Medicine Update

Information for patients on how they will continue to receive medicines and treatment, please follow the link below:


https://www.nhs.uk/conditions/medicines-information/getting-your-medicines-if-theres-no-deal-eu-exit/

 

Self Help

coldWe are keen to help patients improve on self help and hope that the following information will offer some insight into that.

Take a look and see if you can improve your own understanding of your health and well-being! Please encourage others to look here too.

Here is a list of ailments that can be safely self managed. You will see that you can take a look via the hyperlink at the other websites which can offer you further information about managing your condition.

Common ailments that can be self managed :

Back pain

NHS

Cold sores

NHS

Common Cold

NHS

Conjunctivitis

NHS

pdfInformation Leaflet

Constipation

NHS

Cough

NHS

pdf Information Leaflet

Diarrhoea

NHS

Dysmenorrhoea (painful periods)

NHS

Earache

NHS

Haemorrhoids

NHS  

Hayfever

NHS

Head lice

NHS

Headache

NHS

Heartburn & Indigestion

NHS

Influenza

NHS

pdf Information Leaflet

Insect bites

NHS

Migraine

NHS

Nasal congestion

NHS

Nappy rash

NHS

Sore throat

NHS

pdf Information Leaflet

Sinusitis

NHS

Sprains and strains

NHS

Thrush

NHS

Warts and Verrucas

NHS



 
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