Noticeboard

 

COVID-19

Dear patients

We regret that we have to share this.

Unfortunately, over the last 2 months we have noticed increasing incidences of verbal aggression and disrespect towards staff, both on the phone and at the front door.

We appreciate how difficult life is at the moment and understand the frustration when the phone lines are so busy. We share this frustration.

However, our staff are working exceptionally hard to provide your healthcare needs under very difficult circumstances, which are set to worsen over winter with the 2nd COVID wave.

We are now enforcing a Zero Tolerance policy.
We will end phone calls for verbal aggression and call the police for aggression at the front door.
We endeavour to be kind and courteous to all patients, and we expect the same treatment in return.

We hope you understand that we need to protect our staff through these unprecedented times.
It is by working together as a practice with our patients that we will come through this testing period. 

 

 

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Which Service When ?

 Inappropriate A+E attendances for problems that are neither emergencies nor related to acute injuries from accidents, cause delay in assessment for those who have genuine need. NHS Sheffield is keen to help you choose the right service for your needs at the time, i.e "the right place at the right time". That might be, self-care, pharmacist advice, walk-in-centre, GP (including urgent access as at Jaunty Springs Health Centre),or out of hours GP service. In order to facilitate that, there is some guidance available in our further information list. Please help by accessing the right service at the right time. This is especially important in the winter months when the health service is under additional pressure.Thank you

EU Exit Medicine Update

Information for patients on how they will continue to receive medicines and treatment, please follow the link below:


https://www.nhs.uk/conditions/medicines-information/getting-your-medicines-if-theres-no-deal-eu-exit/

 

Community Midwives

The community midwife can advise you on all aspects of maternity care.  They work together with doctors providing antenatal and postnatal care.

Community Nurses

Our district nurses give nursing care to patients confined to their homes, including those with terminal illnesses.  They have access to equipment to make nursing at home easier for patient and carer. The district nurses also work closely with the doctors and practice nurses and are a valuable part of our team.

Health Visitors

A health visitor is a registered nurse who has received training particularly related to babies, children and pregnant women. Their role is to provide families with children under five years old with support and advice around the general aspects of mental, physical and social wellbeing.

Counsellors

The Counselling service offers an opportunity for individuals and couples to talk to a Counsellor about difficulties, experiences, feelings, fear, thought and anxieties that may be concerning them.

Attached Staff

IAPT Workers

Care Support Workers

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